- Can I ship to a P. O. box in the USA?
We regret to inform you that we do not provide shipping services to P.O. boxes within the USA. To facilitate a successful delivery, we kindly request that you...
- Do you offer free shipping on your website orders?
Within Germany we offer free shipping to all orders. Within Europe we offer free shipping for order over 29€. In Japan we offer free shipping to all orders. If...
- I purchased a Perixx receiver on your website, how will it be delivered to me?
Perixx offers a versatile shipping solution that can be customized to suit your preferences. You have two choices: - Shipping without tracking through the...
- My product has not arrived yet, what do I do?
Perixx Website or Ebay Without tracking If you have chosen the option without tracking we have no information about the location and the delivery can take up...
- My shipping address is wrong, how can I change it?
If you ordered through our website: - Order Not Shipped Yet: If your order has not yet been shipped and is still in the "Not Shipped" status, please contact us...
- What are the estimated shipping times for your website orders?
For orders with tracking, the delivery normally takes 2 to 7 business days. For orders without tracking, it may take up to 10 days within Germany and up to 14...
- What should I do if I haven't received my order within the expected timeframe?
In the event that your order has not been received within an estimated timeframe of 2-4 business days (or 2-8 business days for other European countries)...
- When will my order be processed and shipped?
Our standard procedure for our webshop prders involves processing orders within an estimated timeframe of 1-2 business days following receipt of your order...
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