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Product Manual

Will PERIBOARD-509 function during the boot process to access diagnostics, BIOS, etc.?

Yes, PERIBOARD-509 is compatible with the most basic USB Human Interface Device drivers, allowing it to work seamlessly during the boot process.

PERIBOARD-509 Typing Incorrect Characters:

If PERIBOARD-509 is typing incorrect characters or numbers, the issue may be related to the Number Lock feature. You can enable or disable the Number Lock as follows:

Press and hold the "Fn" key.

While holding the "Fn" key, also press the "Number Lock" key (usually labeled as "Num Lock" or "Num Lk").

How to add the language layout on my keyboard?

Open Settings: Click on the Start menu, then select the "Settings" gear icon. Alternatively, you can press Win + I on your keyboard to open Settings directly.

Navigate to Time & Language: In the Settings menu, click on “Time & language.”

Select Language & region: On the sidebar, click on “Language & region.” Here you'll see the languages currently installed.
Add a Language: If the language you would like to add is not already listed:

Click on “Add a language.”

Search for and select the language you want. then, click "Next" and then "Install" to add the language pack.

Configure Keyboard Layout: Once the language is added, click on the three dots (…) next to it under the “Preferred languages” section.
Select “Language options.” Then, Under “Keyboards,” click “Add a keyboard” and select the keyboard layout you prefer.

Switch Between Keyboard Layouts: You can switch between keyboard layouts by clicking on the language icon in the taskbar (near the clock) or by using the shortcut Win + Space to cycle through the available keyboard layouts.

PERIBOARD-509 won’t type after computer restart, what shall I do?

Test on Another Computer: To identify the problem, try connecting the PERIBOARD-509 to another computer. This step is crucial as it helps isolate the issue. If the keyboard works fine on another system or computer, the problem might be with your original computer's hardware or software configurations. However, if it doesn't work on any computer, the keyboard itself might be faulty.

Direct Connection to Computer Ports: Often, issues with USB devices can stem from unstable connections, especially when using USB hubs or extension cables. Disconnect the PERIBOARD-509 from any USB hubs or extension cables. Connect it directly to one of your computer's USB ports. Preferably, use a USB port on the back of a desktop computer, as these ports are directly connected to the motherboard and usually provide a more stable connection than front-side ports or ports on laptops.

Check and Update Drivers: Remove any previously installed keyboard drivers, then restart your computer. This can resolve conflicts between the keyboard software and your system. For this process, go to device manager and check the driver in Keyboards

Select “Scan for hardware changes. This will allow your operating system to refresh the new hardware for plug and play.

After refreshing the hardware list, please select “Update driver’ to check the any updates.

Select the option “Search automatically for driver” check driver to update or reinstall for your operating system. After your operating system confirms to reinstall the driver, your mouse is confirmed that its driver is ready to operate.

Contact Customer Support: If, after following all the above steps, your PERIBOARD-509 still doesn't work, it's time to seek further assistance. Reach out to for personalized troubleshooting and potential repair or replacement options. Visit the official website and navigate to the support section to find contact information or a support request form. Provide a detailed description of the issue and the steps you've already taken to try to resolve it.

How can I address issues like double letters on PERIBOARD-509 keyboard?

To address issues like double letters on your keyboard, you can try the following steps:

Open Settings: Click on the Start menu, then select the "Settings" gear icon. Alternatively, you can press Win + I on your keyboard to open Settings directly.

Navigate to Ease of Access: In the Settings menu, click on “Ease of Access.”

Scroll down the left side to find the "Keyboard" from "Interaction" section in "Ease of Access."

Please turn on "Ignore brief or repeated keystrokes and change keyboard repeat rates" on "Use Filter Keys" section in Keyboard.

Test the keyboard to see if the issue is resolved. If not, you can try cleaning the keys.

How to clean a Key on your keyboard? (scissor type)

Unplug or turn off the keyboard.
Hold the can of compressed air upright. Aim the nozzle at an angle under the keycap and use short bursts of air to dislodge any debris or dust. Be careful not to tilt the can too much to avoid propelling liquid.
Take a soft brush or a clean, dry toothbrush and gently brush around the keycap to loosen any remaining debris. You can also use a small handheld vacuum designed for electronics to suck up any loose particles.
If you have a manual pump blower (like those used for cleaning camera lenses), aim it at the base of the keycap and give several strong pumps to further dislodge any dust.
Dampen a microfiber cloth with a small amount of isopropyl alcohol (not dripping). Wipe the surface of the keycap and the surrounding area to remove any sticky residues or fingerprints.
Give the keycap area one more blast with compressed air to ensure all loosened debris is cleared away.
Check the keys to see if the issue is resolved.

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